1. Overview

By using GaijinMall as a vendor you agree to this policy for processing vendor payouts.

2. Eligibility for Payouts

• Active, verified GaijinMall vendor account required.
• Transactions must be completed with no unresolved disputes or refund requests.
• Available balance must meet GaijinMall’s minimum payout threshold.

3. Payout Requests

Payouts must be requested via the Vendor Dashboard payment request feature. Requests via unofficial channels will not be processed.

4. Processing Time

GaijinMall processes payout requests within 2–3 business days. Processing may be delayed by bank holidays, weekends, or payment processor issues.

5. Payment Methods

Payouts are made by bank transfer. Vendors must provide accurate Japanese bank account details in their account settings. GaijinMall is not liable for payments sent to incorrect accounts due to vendor error.

6. Bank Requirements

• Payouts are sent only to bank accounts registered in Japan.
• The registered bank account name must match the name on the GaijinMall profile and verification documents.

7. Fees

GaijinMall charges a ¥200 processing fee per payout. Any receiving bank or intermediary fees are the vendor’s responsibility.

8. Currency

All payouts are issued in Japanese Yen (JPY).

9. Withholding & Holds

GaijinMall may withhold payouts in cases of:

• Investigations for fraud or policy violations
• Unresolved disputes or chargebacks
• Suspicion of illegal activity or Terms breaches

10. Vendor Responsibilities

• Comply with Japanese laws and regulations.
• Maintain up-to-date bank and payout information.
• Pay any taxes related to payouts.

11. Policy Updates

GaijinMall may update this policy. Changes will be communicated via notifications or registered email.