GaijinMall Terms of Service
Effective: 2023-09-16 • Last updated: 2025-08-10
Welcome to GaijinMall. By using our platform — website, mobile apps, and services — you agree to these Terms. If you disagree, please stop using the Platform immediately.
1. Platform Overview
GaijinMall is an online marketplace connecting buyers and sellers. We provide the platform and tools but are not a party to transactions. We do not act as a broker, agent, guarantor, or insurer.
2. Eligibility
You must be at least 18 years old and able to enter binding contracts under Japanese law to register. By registering you confirm that your information is accurate and complete.
3. User Accounts
- Registration is required to post, sell or purchase.
- You are responsible for keeping credentials confidential.
- GaijinMall may suspend or terminate accounts for fraud, illegal activity, or policy violations.
4. Seller Responsibilities
Sellers are fully responsible for accuracy, legality, and the content of their listings.
Accuracy of Listings
Sellers must ensure that descriptions, photos, prices and details are truthful and not misleading. Misleading or false listings can lead to suspension.
Compliance with Laws & Prohibited Items
Sellers must obey local, national and international laws. Prohibited items (illegal, counterfeit, stolen, hazardous, restricted) cannot be listed. GaijinMall may remove listings and cooperate with law enforcement.
Ownership & Intellectual Property
Sellers confirm they have rights to sell items and that listings don’t infringe third-party IP rights.
Fulfillment & Communication
Sellers must communicate respectfully, answer inquiries promptly, fulfill orders, and resolve complaints in good faith.
Liability & Indemnity
Sellers bear legal and financial responsibility for disputes arising from their listings. Sellers will indemnify GaijinMall for claims related to their content or sales.
5. Buyer Responsibilities
Buyers must provide accurate information, comply with laws, perform due diligence, and accept financial responsibilities for purchases.
6. Payments and Fees
GaijinMall may charge commissions and fees. Sellers are responsible for taxes and duties. Funds may be withheld if fraud or disputes are suspected.
7. Prohibited Conduct
Users may not post unlawful items, engage in fraud or money laundering, infringe IP, or misuse messaging for harassment or solicitation.
8. Disputes Between Users
Buyers and sellers are responsible for resolving disputes; GaijinMall may assist but has no obligation and bears no liability for outcomes.
9. Content and Intellectual Property
Users grant GaijinMall a non-exclusive license to use content for platform operation and marketing. GaijinMall retains ownership of platform IP.
10. Limitation of Liability & Warranties
GaijinMall provides no guarantees about listings or platform availability. In the event of liability, GaijinMall's maximum liability will be limited to fees paid by the user during the two months prior to the claim.
11. Indemnification
Users will indemnify GaijinMall and affiliated parties for claims related to listings, breaches of the Terms, legal violations, and transactions.
12. Termination
GaijinMall may suspend or terminate accounts without notice for violations. Outstanding obligations remain upon termination.
13. Governing Law & Jurisdiction
These Terms are governed by the laws of Japan. Disputes are subject to the exclusive jurisdiction of the Tokyo District Court.
14. Amendments
GaijinMall may update these Terms at any time. Continued use constitutes acceptance of changes.
15. Contact Information
If you have questions about these Terms, contact us at [email protected].
